Working to make your job easier

• You will be assigned a Client Project Manager to oversee all aspects of your account
• We create a project plan including key goals, metrics and strategies
• We create scripts and incentives to drive the needs of our business
• We track results live and make adjustments to improve results as necessary
• We have knowledge and access to all billing services to manage customer interaction from contact to order entry
• We provide daily reports each day and will customize report parameters to meet your needs

Competitive Edge

• Digital voice recordings of sales are recorded and archived for later review, protecting all parties
• Automatic "no call" compliance
• Call-monitoring from remote locations
• Third-party remote verification, at your request
• Detailed reporting capability -- the information you need to make immediate management decisions
• Screen-pop capability. Customer-specific facts are instantly communicated to our telemarketers' computer screens, providing them with the information needed to assist in sales or service
• Integrated databases that allow caller identification and cross-reference to past buying activity
• Billing system connectivity. Integration with your billing system instantly communicates each order to your office