SatCom Marketing named Time Warner Cable's Quality Vendor of the Year for 2012
SatCom Marketing, LLC is one of nine Time Warner Cable preferred vendors eligible for the award, which is based on over 5500 randomly sampled customer telephone calls over a 52-week period. The calls were scored by an independent call qualifying firm and are based on 18 different quality criteria including sales technique, product knowledge and regulatory compliance. Leading up to the Vendor of the Year Award, SatCom Marketing was named Time Warner Cable’s Quality Vendor of the Quarter for 3 quarters in 2012 and has won the quarterly award 7 of the last 8 quarters. SatCom was also the Time Warner Cable Quality Vendor of the Year for 2011.
"This award is a testament to the hard work and focus of our entire call center team," said SatCom Marketing Founder and President, F. Dale Wunderlich... <Read More>
Cable Veteran Bob Bedford Joins SatCom Marketing as VP of Sales and Client Relations
Mr. Bedford is a 16 year veteran of the cable and satellite television industry, most recently as the Senior Vice President of Marketing for the cable television network REELZCHANNEL. Prior to that, he was Vice President of Customer Service & Back Office Operations for U.S. Satellite Broadcasting, the satellite television pioneer that merged with DirecTV in 1999. Mr. Bedford has also spent time in the consumer marketing industry with Fingerhut, Young America Corporation and the television shopping channel Cable Value Network (CVN).
"Bob’s talent, leadership ability and industry perspective position SatCom Marketing to continue as a leader in the teleservices industry." said F. Dale Wunderlich, President and CEO of SatCom Marketing ... <Read More>
SatCom Marketing Employees Raise Money for Hurricane Sandy Victims
SatCom’s employees and sales agents had the opportunity over a two day period to donate a portion of their salary or commissions on their sales to hurricane victims with the company matching all donations two to one. All money raised was given to the Red Cross relief effort for Hurricane Sandy victims.
“I am very proud of our employees and their efforts to help the victims of Hurricane Sandy,” said F. Dale Wunderlich, the President and CEO of SatCom Marketing ... <Read More>
SatCom Marketing’s Don Deiley Appointed to the Board for the Midwest Chapter of PACE..
a 27 year teleservices veteran, has been an employee
of SatCom Marketing and member of PACE for eight
years. As a member of the Board for the Midwest
Chapter of PACE, Deiley will be involved with a
variety of industry efforts including, advancing
professional education, sharing best practices and
advancing industry compliance and accreditation
“I am proud to represent SatCom, our clients and the industry as a board member of the PACE Midwest Chapter,” said Deiley, the Manager of Business Development and Compliance for SatCom Marketing... <Read More>
Other Press Releases
named TWC Quality Vendor of the Quarter for the 6th time
05/08/2012 SatCom wins Women in Cable Telecom 2012 Lone Star Partner Award
04/22/2012 SatCom named TWC Quality Vendor 2nd Quarter '12
04/16/2012 SatCom opens new state-of-the-art Call Center
01/19/2012 SatCom receives ATA-SRO Accreditation
01/17/2012 SatCom named TWC Quality Vendor of the Year '11
01/17/2012 SatCom named TWC Quality Vendor 4th Quarter '11