Services 

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20 Years of Telemarketing Experience

With 20 years of experience in sales and teleservices, we serve the top companies in cable, telecommunications, energy and other industries including many Fortune 500 companies. Watch our video to learn more about our state-of-the-art contact center.

Industry Leading Sales Results

SatCom Marketing is the sales leader with the highest close rates in the industry. Find out how our experience can help you deliver on your next campaign.

Award Winning Call Quality

Our agents are monitored by an independent Quality Monitoring firm and receive the highest scores compared to other top teleservices companies. Find out just how much higher our quality scores are than our competition.

Regulatory Compliance

SRO Accredited by the Professional Association of Customer Engagement. Find out how we keep you in compliance with the ever-changing federal and state telemarketing regulations.

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Results Driven Telemarketing Solutions

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SatCom Marketing provides a wide variety of sales and contact center services to companies in a number of different industries.  Inbound and outbound, consumer and B2B, sales and customer service, we help businesses large and small serve their customers and grow their business. 

Inbound & Outbound Sales:

At our core, SatCom Marketing is a sales organization, focused on delivering quality sales for our partners. We believe in consultative and assumptive selling and we do it better than anyone with the highest close rates in the industry. That means we deliver more value and ROI for the money you invest.

Our sales services include:

  • Customer Acquisition
  • Customer Retention
  • Service and Package Upgrades
  • Sales, Upselling & Cross Selling
  • Equipment Conversions
  • Customer Win Backs
  • Order Taking
  • Sales Fulfillment & Order processing
  • Seasonal and sales queue overflow

Inbound & Outbound Customer Services:

Our industry-leading quality scores and our customer centric approach make us the perfect choice to handle your customer care needs as well. We have handled every type of customer service related issue for our clients, from billing questions to technical support and soft collections. And with our sales mentality, we’re not afraid to present product offers and upsells to customers when the conditions are right.

Our Customer Service offerings Include:

  • Welcome Calls
  • Customer & Subscriber Services
  • Billing Support
  • Technical Support
  • Soft Collections
  • Information Requests
  • E-Mail Management
  • Satisfaction Surveys
  • Seasonal & Event Driven Volume Spikes
  • Customer Retention & Saves

Business-to-Business

SatCom can leverage our 20 years of sales and service experience to help drive sales and service support to your Business-to-Business customers. Our experienced Account Management team can provide a broad range of services, from finding just the right list, to developing scripts, making the calls and scheduling appointments for your sales team.

 Our Business-to-Business services include:

  • List Acquisition and Segmentation
  • Lead Generation
  • Appointments Setting
  • Welcome Calls
  • Surveys and Data Collections
  • Satisfaction Surveys
  • Sales Qualifications
  • Sales Assistance
  • Customer Care
  • Direct Mail Campaigns

Bi-lingual Agents:

SatCom maintains a large team of bi-lingual agents to support the needs of our clients. With Hispanics being one of the fastest growing segments in the country, many of our clients have customers that are more comfortable or only able to communicate effectively in Spanish. Our bi-lingual team makes sure this valuable segment gets the same great service and opportunities as your other customers.

Direct Mail & Marketing Support

From creative concept to outgoing mailing, handling inbound responses and fulfillment, SatCom can help you with all or your direct mail needs at very attractive rates. Give us the opportunity to bid on your next big project.

For program inquiries and Business Development, please contact:

Bob Bedford
Vice President – Sales and Client Relations
Office: (763) 560-8001 Ext. 110
Direct: (763) 235-8110
Mobile: (612) 940-2060
Sales@SatComMarketing.com

Don Deiley
Business Development Manager
Office: (763) 560-8001 Ext. 107
Direct: (763) 235-8107
Sales@SatComMarketing.com

Contact us Now!

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